Nissan refuses to provide information/support to help Figaro gain Euro 4 emissions compliance

As a club, since the introduction of clean air zones in the UK we have released a number of updates regarding the effect that this will have on driving and owning the Figaro.

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On Friday 9th December 2022 we contacted Nissan Japan UK for assistance

Nissan Correspondence – On Monday 12th December 2022 the club received this email from Nissan

This is in reply to your email dated December 9, 2022.

First, thank you for your patronage of our products. Regarding your inquiry, we regret to say that currently, we take our position not to allow providing information/support for the market that the vehicles are not developed or manufactured since we do not recommend exporting Japanese specification vehicles to other countries.

We are sorry that we cannot be of assistance to you in this regard, but your understanding will be highly appreciated.

Sincerely yours,
Customer Contact Cente
NISSAN MOTOR COMPANY

Unfortunately, the club take the position that unless we receive both financial and technical support we cannot proceed to resolve this issue.

Published on 12th December 2022